First 25 builds — year one at $199was $399 Build your site

Industries

Websites and marketing for roofing contractors

Can you come and look at it, and will you deal with my insurer. A roofing site that answers those two in the first screen beats a prettier one that makes somebody ring to find out.

Roofing is bought under pressure, usually in the week after a storm or a leak, and often while an insurance claim is open. The site that gets the call is the one that proves it is licensed and insured in the first screen and says plainly whether it works with insurers.

How customers actually find a roofer

Something happened. A ceiling stain, a storm, a letter from an adjuster, or a neighbour having a roof done. Most of them search on a phone within a day or two, check credentials before anything else, and ring two or three firms in the same hour. Almost nobody is browsing.

What they type

  • roof repair near me
  • roof leak [town]
  • storm damage roof repair [town]
  • roof replacement cost [town]
  • roofing contractor that works with insurance

Bracketed parts are wherever you are and whatever you sell. These are phrasings, not a keyword list to stuff into a page.

Four things roofing contractors get wrong online

  1. The licence number is not on the page

    Illinois licenses roofing contractors at state level, which is unusual and which customers here know about, partly because the storm-chasing crews that follow hail are exactly what the licence exists to filter. Printing the number beats printing the word "licensed", and it is the first thing a careful homeowner checks.

  2. Nothing about insurance claims

    A large share of roofing work is paid for by an insurer, and the homeowner is halfway through a process they do not understand. A site that says plainly whether you deal with adjusters, and what you need from them to start, answers the question they rang to ask.

  3. No photographs of your own roofs

    Stock photographs of a roof are worthless, because every roof looks like a roof. What works is your work on houses that look like theirs, ideally with the street visible, and a line saying what was done and roughly when.

  4. Repair and replacement are not separated

    These are different purchases with different urgency and different money. Somebody with a leak wants to know you will come out this week. Somebody with a twenty-year-old roof wants to know whether it can be patched at all. One page for both answers neither.

If you have no website at all

If you have no website at all, none of that applies to you yet, and you are in the majority of roofers we meet. The first version is one page: your name, the Illinois licence number, that you are insured, the towns you cover, whether you deal with insurers, and a phone number somebody can tap. That is enough to be checkable the week after a storm, which is the only thing this trade needs a site for. Everything else can wait until it is earning.

Worth reading before you spend anything: word of mouth works, so do you need a website. It includes the cases where the honest answer is no.

If you change one thing

Burying the credentials. In a trade where the customer has been warned about door-knockers after a storm, the licence number, the insurance position and how long you have been trading belong above the fold, not on an about page.

What we would work on

In that order, for this trade. The pricing is the same whatever sector you are in — a site of up to eight pages is $249 to build and $399 a year to keep running.

Have we done this before

Not in this trade yet. The work we have done is here, and the four problems above hold whichever trade the last client was in.

Straight answers

Questions from roofing contractors