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Industries

Websites and marketing for gyms and fitness studios

Will I feel out of place, and what does the first visit involve. Answer the nerve, not the equipment specification.

Fitness is bought on nerve, not on features. The person considering your studio is worried about being the least fit one there, and the site that shows real members and makes the first visit feel small wins over the one listing equipment.

How customers actually find a studio

Map searches for anything nearby, social for anything class-based, and a heavy seasonal spike in January that most studios plan for far too late. Almost everyone visits the site before visiting the studio.

What they type

  • gym near me
  • [class type] classes [town]
  • personal trainer [town]
  • gym membership prices [town]
  • beginner [class type] near me

Bracketed parts are wherever you are and whatever you sell. These are phrasings, not a keyword list to stuff into a page.

Four things gyms and fitness studios get wrong online

  1. The timetable is a photograph

    A picture of a spreadsheet is unreadable on a phone, invisible to search engines, and always slightly out of date. The class timetable is the most-visited thing on a fitness site and usually the worst built.

  2. Membership prices are hidden

    Withholding price to force an enquiry works on a small minority and loses the majority, who assume it is expensive and check the next studio.

  3. Photographs of people who already look like athletes

    The audience for a local studio is mostly people who are nervous. Imagery of members who look like them does more for sign-ups than any equipment list.

  4. No obvious first step

    Joining is a big commitment. A trial class, a day pass, or a first session at no charge converts the hesitant far better than a membership page ever will.

If you change one thing

Publishing the timetable as an image. Make it a real table on a page and it becomes readable, searchable, and correct — three things a photograph of a spreadsheet can never be.

Have we done this before

Not in this trade yet. The work we have done is here, and the four problems above hold whichever trade the last client was in.

Straight answers

Questions from gyms and fitness studios